Frequently Asked Questions
Before contacting us, please take your time to read through our FAQs which may provide the answer to your questions. If you cannot find your answer and want to get in touch then please contact us through our contact us page.
Payments
What type of payments are accepted?
We accept Apple Pay, Google Pay, PayPal. We also accept all major credit/debit cards! You do not need a PayPal account to pay.
Campus rep and Ambassador program
How can I become a rep?
Any middle school-college girl who is interested in joining our program can submit an application when applications open up during July and December.
How can I receive a free sticker?
Send us a message on social media or email at customer service @tasselsandconfetti.com and we will send you a free sticker.
What are Campus reps and what do they do?
Our campus reps and ambassadors help us spread the word about our brand, our reps share products with their friends and family. Our Campus reps also model our brands' products.
Order processing
Order processing time
- We make every effort to process orders within 5 business days of when the order is received
- Additional processing time may be needed due to weekends, holidays
Do you ship internationally?
No, we currently do not ship internationally at the moment but we will soon
Will I be notified when my order is shipped?
Yes! You will receive a confirmation email after you have placed your order and another email when your order is sent out.
What forms of payment do you accept?
We accept Apple Pay, Google Pay, PayPal. We also accept all major credit/debit cards! You do not need a PayPal account to pay.
Shipping
How long does shipping take?
We make every effort to process orders within 2- 5 business days of when the order is received. Additional processing time may be needed due to weekends, holidays
Do you ship internationally?
No, we currently do not ship internationally at the moment but we will soon.
Will I be notified with a tracking number?
All orders are shipped through USPS and include a tracking number. The tracking number will be sent to the email that you provided at checkout, as soon as your order ships. Please note that the Order Number is not your tracking number.
How do I check my order status?
You will be able to track your order status on our website, using your tracking and order number.
About Us
Who is T&C?
When did Tassels & Confetti launch?
We launched Tassels and Confetti in September 2019.
Where is Tassels and Confetti located?
Tassels and Confetti is in Houston, Texas.
T-shirt Care
I love my tee so much how do I take care of It?
CARE INSTRUCTIONS:
* Turn crewneck/ T-shirt inside out
* Wash COLD
* Do not bleach or use fabric softener
* Tumble dry LOW or hang to dry
* Do not Iron on the design
What sizes are offered?
We offer Small -3x in most t-shirts, we will offer XS t-shirts soon.
Didn't find what you were looking for? Feel free to contact us at any time!